Every order is Pay on Collection: nothing is charged online, so there is nothing to refund to a card. This page explains how cancellations, exchanges and faulty items are handled.
Before you collect
Changed your mind, or found a better option? Since payment only happens in-store, you can cancel a reserved order any time before collection at no cost — just call 2515333 or email darrel@supplement.sc with your order number.
Faulty or incorrect items
If you collect an item that is damaged, faulty, or not what you ordered, bring it back to the store with your receipt or pickup code within 7 days and we will replace it or refund what you paid in-store.
Change of mind after collection
For hygiene and safety reasons, opened or used supplement tubs, sachets and bottles cannot be returned once collected. Unopened, unused items in original packaging can be exchanged within 7 days of collection with proof of purchase.
Need help?
Contact us at darrel@supplement.sc or call 2515333 / 2596366. Our store is at OJ Mall, First Floor, Unit 21, Mahe, Seychelles — open Mon-Fri 09:00-16:00, Sat 09:00-13:00.